Frequently asked questions ✦ French-speaking support
Everythingyouneedtoknow.
Deployment, Anti-DDoS, location, cancellation, payment, migration: clear answers to the questions we get asked most often. Something not covered here? Our French-speaking support team will answer you.
(01)Frequently asked questions
Clear answers, no jargon.
Deployment is instant: your game server is online in under 60 seconds after you order, with its control panel ready to use. No manual setup, no waiting: you log in and play.
Yes, 100%. Every server is protected by the Netrix network, a multi-layer L3/L4/L7 Anti-DDoS protection. Included at no extra cost and with no hidden add-on, it absorbs both volumetric attacks (network layers) and application-layer attacks targeting games, to keep your server stable even under pressure.
We host Minecraft (from €2.99/month), FiveM (GTA V RP, from €5.49/month) and Discord bot hosting (from €1.99/month). More games are in the works and coming soon. Interested in a game? Ask us on Discord.
Our entire infrastructure is 100% in France, in French datacenters. Your hosting data stays in the country, which helps with your GDPR approach without making your project compliant on its own. On the performance side, you get an average latency under 15 ms to Paris and Europe.
Our plans come with no commitment: billing is monthly and you're free to stop whenever you want. You cancel on your own from your client area; the service stays active until the end of the period you've already paid for, with no hidden fees.
Yes, at any time. You can move from one tier to another, for example Minecraft Starter (2 GB) to Medium (4 GB) or Premium (8 GB), directly from your client area. The upgrade is applied without reinstalling: you keep your files, your worlds and your configuration.
We accept credit and debit cards and PayPal. All prices shown are monthly (in euros) and billed monthly, with no setup fee.
On our game servers, backups are a paid add-on you choose when ordering, starting at €2. On our VPS, an automatic backup is included. Either way, and in line with our Terms, we recommend keeping your own exports: you remain responsible for your data.
Absolutely. Transferring your worlds, plugins, scripts and databases is easy via the panel (file upload) or over FTP. If you have any doubts, our French-speaking support team will help you with the migration, free of charge, by ticket or on Discord.
Every server comes with a full control panel: one-click start, stop and restart, file access, real-time logs and configuration management. Everything runs from your browser, with no advanced technical knowledge needed.
Yes. All FiveM plans include MySQL and txAdmin preinstalled, ready to use for your RP server. You can install your custom scripts and resources right away.
Your choice: Python or Node.js, at the same price. The runtime is preinstalled, with automatic startup, logs and one-click restart. Your bot runs 24/7 from €1.99/month, on infrastructure protected by Anti-DDoS.
A question not answered here?
Our French-speaking team is available by ticket or on our community Discord.
We answer and help you out, with no commitment.
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